In the past four years, AHRC, Nassau switched gears and separated into four separate sister agencies to provide a more focused approach to the different needs of individuals receiving supports and services. The four new agencies are AHRC, Nassau, Citizens, The Brookville Center for Children’s Services and the Advantage Diagnostic and Care Clinic. These four sister agencies work closely together to provide supports and services to individuals throughout their lifespan.
Citizens was incorporated in 1982 and was re-established in September of 2009 as one of the four agencies mentioned above. Today, Citizens provides supports and services to individuals with intellectual and other developmental disabilities in the areas of Medicaid Service Coordination, residential opportunities, family support services and respite.
In May of 2011, the Office for People with Developmental Disabilities (OPWDD) recognized Citizens as a COMPASS agency; one of only eight agencies in New York State to achieve this title. This title was given based on the efforts made by Citizens to ensure supports and services are person directed and that those receiving services have a voice in agency decisions, policies and procedures and overall quality management and improvement initiatives. Citizens believes that when individuals, staff and families come together and work as a team great things happen.
In September of 2012, Citizens began the process of CQL accreditation and began working toward person centered excellence. Citizens MSC department works closely with four personal outcome trainers to assist individuals with intellectual and other developmental disabilities in defining their personal goals and dreams and developing a life plan that includes natural supports, community supports and choice of service provision options. Since the start of this project great personal outcomes have been established by individuals with support networks working to support them in the achievement of their goals. Citizens looks forward to working closely with you and your family members to assist in goal achievement and realization of dreams.