Citizens Achieves Person-Centered Excellence Accreditation with Distinction
Citizens Options Unlimited, Inc. (Citizens) has been awarded the four-year Person-Centered Excellence Accreditation With Distinction, from CQL ǀ The Council on Quality and Leadership. This award confirms that the organization embraces person-centered solutions to improve the quality of life for people receiving supports and services.
When Citizens partnered with CQL to pursue accreditation, it undertook a rigorous process to review and improve supports and services. The efforts of Citizens were focused on empowering the people who receive supports to pursue what really matters in their lives, and achieve their personally-defined outcomes.
Citizens has been awarded CQL accreditation as a result of demonstrating proficiency in the following areas:
- Basic Assurances®
Ensuring fundamental safeguards related to health, safety and human security
- Personal Outcome Measures®
Supporting and empowering people to achieve their goals and dreams
- Person-Centered Excellence
Demonstrating organizational commitment to continued enhancement of systems
“CQL commends Citizens for its success in increasing the quality of life for the people it supports. We are pleased to partner with them on this journey of ongoing organizational transformation,” states Mary Kay Rizzolo, president and CEO of CQL.