Where to Begin?
Getting started can feel overwhelming—but you don’t have to do it alone.
The New York State Office for People With Developmental Disabilities uses a process called the Front Door to guide individuals and families step-by-step—from understanding eligibility to accessing services.
👉 Learn about the OPWDD Front Door process
Our Central Enrollment Team is here to help you navigate this process toward your receiving services and supports.
We Can Help You Understand
- What the OPWDD “Front Door” process is and how to begin
- How eligibility is determined and what documents are needed
- What services and supports are available
- How to enroll in day programs, respite self-direction, residential services, and more
What Happens Next
The process starts with determining eligibility. This includes submitting documentation and completing a review to confirm that a person qualifies for services.
👉 Start with OPWDD “Get Started” overview
Once eligibility is confirmed:
- You’ll complete assessments to identify strengths, needs, and goals
- You’ll work with professionals to develop a plan for services
- You’ll explore options like housing, employment, and day supports
The goal is to connect people to supports that help them live, work, and participate in their community.
Our Services
We provide a range of supports designed to meet individual needs, including:
- Residential Services
- Respite
- Self-Direction (with Fiscal Intermediary and Broker Services)
- Family Support Services
You Don’t Have to Figure This Out Alone
The Front Door process is designed to guide families—not leave them guessing. Our Central Enrollment team can help you understand our services and your options with Citizens Options Unlimited.
Connect with Our Central Enrollment Team
📞 (516) 644-4810