A Respite Weekend at Camp

Citizens Options Unlimited (Citizens) Citizens believes that when people come together and work as a team great things happen. Citizens works closely with personal outcome trainers to assist people with I/DD in defining their personal goals and dreams, while developing a life plan that includes natural supports, community supports, and choice of service provision options.  

Mission: Citizens supports people to live the lives they choose.
Vision: A world where all people are valued.
Values: At Citizens, we believe that:

  • Everyone should be treated with dignity and respect
  • Supports are best provided around people’s needs, desires and choices
  • A dedicated, compassionate and well-trained team provides exceptional supports
  • Open and honest communication builds trust
  • There is strength in diversity and inclusion
  • Sound business practices, financial stability and innovation promote success
  • Relationships with people and their families are vital to our success

Recognized as a leading agency in the field, our programs, include:

Citizens’ dedication to excellence has been recognized by the Office for People with Developmental Disabilities (OPWDD) through its awarding of the Compass agency status; one of only four agencies in New York State with this designation.  As a Compass agency, Citizens ensures that all services are person directed, meaning the person receiving Citizens’ services has a voice in decisions, policies and procedures, as well as overall quality management and improvement initiatives.

Citizens is also accredited with Person-Centered Excellence with Distinction by the Council on Quality and Leadership (CQL). There are only two agencies in all of New York State with both Compass designation and Person-Centered Excellence With Distinction.