When new employees at the Shoreham Intermediate Care Facility (ICF) begin orientation, they hear from someone who knows firsthand what person-centered support means: Katarina Scholz.
As a resident of the Shoreham ICF for over a year, Katarina plays an active role in welcoming new staff and sharing practical advice about supporting the people who live there.
Katarina said she began participating in staff orientation because she “just wanted to help new employees.”
To prepare for her first staff orientation, Katarina worked with Behavior Intervention Specialist Antoinette Sgroi to develop a presentation that reflects what is most important to her and her neighbors. She keeps the script in her room and practices before each session so she feels confident speaking with new employees. During orientation, Katarina encourages staff to stay attentive during meals and while driving residents in agency vehicles.
“Please watch the residents while eating,” Katarina advises new hires. “Just in case a resident is eating really fast and chokes really badly.”

She also reminds staff to put their phones away so they can remain focused on the people who live at Shoreham.
For Katarina, participating in orientation is also an opportunity to advocate for the safety and well-being of her neighbors while continuing to practice her own public speaking skills.
“I think Kat’s done really well,” Antoinette said, glancing at Katarina. “You were a little nervous at first. We practiced together. Everyone encouraged you, and you believed in yourself.”
Nicole Banovich, Director of the Shoreham ICF, said Katarina’s participation in staff orientation offers new employees the invaluable perspective of someone who experiences person-centered supports every day. “Through her role in orientation, Katarina is helping new employees begin their careers with the perspective that matters most – the voice of someone supported,” said Nicole. “Her participation reflects Shoreham’s commitment to partnership and person-centered care.”