Skip to content

To move from intent into action and outcomes, we must develop, implement, measure, and sustain an Action Plan that aligns with our areas of focus.

People: Strategy 1

Attract, retain, and develop a diverse Board of Directors and workforce at all levels so that Citizens reflects the populations in which we operate.



Objective 1.1

Recruit Diverse Talent

Recruit skilled Board Members and staff members of diverse backgrounds and experiences. Specifically address disparate BIPOC representation at management and Board levels.


Objective 1.2

Retain Diverse Talent

Directly address the higher attrition of BIPOC staff and Board Members and expand our focus on retaining diverse staff and Board Members more broadly.


Objective 1.3

Develop Diverse Talent

Ensure ongoing professional development to maintain a diverse workforce at all organization levels and support future BIPOC leaders.

Culture: Strategy 2

Embedding DEI principles to transform the organizational culture so that staff members, people supported, and partners, particularly those who are absent, marginalized, and underrepresented, experience Citizens, as the diverse, equitable, and inclusive workplace that we aspire to become.

Objective 2.1

Value Differences

Facilitate a workplace culture that integrates greater awareness, appreciation, and understanding of differences into every interaction.


Objective 2.2

Support Learning & Development

Improve the conditions, processes, technical support, and ongoing training necessary for leadership, supervisors, and staff members to gain cultural competency skills and the ability to mitigate bias.


Objective 2.3

Foster Action

Foster an environment here every person is empowered to feel responsible for advancing DEI goals.

Programs: Strategy

Ensuring we can support a diverse student/parent community in and outside the organization through culturally competent partnerships, trainings, workshops, and events.


Objective 3.1

Strengthen Collaboration & Capacity

Incorporate diverse talent and expertise and deeply infuse DEI principles into our work to support clients, their families and the community.


Objective 3.2

Strengthen Partnerships

Strengthen collaborative relationships with external partners and communities and consider ways to increase cultural literacy through outreach and collaboration.


Objective 3.3

Invest our Resources with Purpose

Support the growth and development of diverse and minority-owned suppliers by providing equity in sourcing and purchasing opportunities.

Our Partners

Copyright 2024 Citizens Options Unlimited